Effective date: 14 October 2026. These terms apply when you visit the NETFIBER website, request information, or use our online services. By using the site, you agree to these terms.
Use this website lawfully and provide accurate information when submitting an enquiry or service request. Do not interfere with the site, attempt unauthorised access, or misuse any form or service.
Plan names, speeds, prices, features and offers are displayed for information and may change. Prices are subject to applicable taxes, including GST where stated. A plan request is not confirmed until NETFIBER accepts it and confirms the applicable service details. Orders, account activity and payments made through the subscriber portal may also be subject to that portal’s terms.
Service depends on network coverage, technical feasibility, installation access and other conditions at your location. Advertised speed is the plan speed; actual experience can vary with equipment, Wi-Fi, network load, device capability and other factors. We will confirm availability and installation details for your address.
Installation, equipment, renewal, billing and promotional terms will be communicated for the selected plan. Any offer is subject to the offer details and eligibility stated when it is presented.
You must not use the website or service to break the law, infringe another person’s rights, distribute malicious code, disrupt networks, or access systems or data without permission.
The site may link to third-party websites, payment services or the subscriber portal. Those services are operated by others and their own terms and privacy notices apply.
NETFIBER and its licensors retain rights in the website’s text, branding and other materials. We aim to keep information current and the site available, but content may change and the site may occasionally be unavailable.
We may update these terms by publishing a revised version here. Continued use after an update means you accept the revised terms. For questions about these terms or a service request, contact NETFIBER through our Contact page.
